Business + Customer-Focused Consulting Services
Ideation, Innovation, and Implementation for small businesses and Fortune 50 customers since 1998.
Simply put, we’ve been helping businesses — big and small — do three things really well: run smarter, wow their customers, and get things done.
We’re your trusted advisor and partner who can see and solve the challenges that you face on an everyday basis. Whether you’re a corporate executive or a small business owner, we help you dream up the game-changing ideas your business needs to thrive, then roll up our sleeves and work alongside you to make them a reality. We bring extensive experience and professionalism to every collaboration and customize our support to your individual needs and goals.
Contact Us
151 Calle de San Francisco Ste 200 PMB 2227
San Juan, PR 00901-1607
info@viequesvida.com
(787) 822-8432
What We Do
Business Optimization + Advisory Services
Ready to unlock your business's true potential? Our Business Optimization and Advisory Services are like a GPS for your company—helping you navigate roadblocks, take shortcuts, and reach your destination faster. Whether it's streamlining operations, refining strategies, or tackling challenges head-on, we’re here to give your business the tune-up it deserves. Think of us as your go-to problem-solvers, making sure your business runs as smoothly as your morning coffee routine (minus the spills).
Customer Experience + Engagement Services
The sale might be done, but the fun is just getting started! Our Customer Experience & Engagement Services are all about keeping the love alive after the purchase. We’re here to turn satisfied customers into superfans by crafting experiences so delightful, they’ll wonder why they didn’t find you sooner.
From thoughtful follow-ups to personalized touchpoints, we make sure your customers feel valued, heard, and wowed at every step. Whether it’s creating seamless onboarding, handling questions with flair, or surprising them with little extras that make their day, we’re in the business of spreading smiles. Let’s make their post-purchase journey one to remember!
Program + Project Management Services
Got big ideas but not sure how to make them happen? That’s where we step in. Our Program and Project Management Services are like your personal project ninjas — planning, organizing, and executing so you don’t have to sweat the small stuff. Deadlines? Met. Budgets? Balanced. Chaos? Tamed. We’re all about turning your vision into reality, one perfectly managed project at a time. Because when it comes to getting things done, we don’t just manage—we make it magic.
Client Spotlight: Vieques Garden House – Oasis
When the owners of Vieques Garden House – Oasis approached us, they had a vision of transforming their property into a premier short-term rental but lacked the experience to bring it to life. Collaborating closely, we developed a comprehensive strategy that encompassed market positioning, guest amenities, and an exceptional customer experience.
Strategic Positioning: We identified a niche in the Vieques rental market for a tropical retreat that offers both luxury and comfort. Emphasizing the property's lush gardens, proximity to beaches, and recent upgrades, we crafted a compelling narrative that resonated with potential guests.
Enhanced Guest Amenities: To elevate the guest experience, we recommended the inclusion of a complimentary SUV, allowing visitors to explore the island with ease. Additionally, we advised on interior enhancements and curated welcome packages, ensuring guests felt pampered from arrival to departure.
High-Touch Customer Experience: Implementing a personalized communication plan, we ensured guests received timely information and support throughout their stay. This approach fostered positive reviews and encouraged repeat bookings.
Within a year, Vieques Garden House – Oasis has become one of the most sought-after vacation spots on the island, boasting consistent bookings and glowing guest feedback. Our partnership transformed a budding idea into a thriving business, showcasing the impact of strategic planning and dedicated execution.
Check them out at: Vieques Garden House - Oasis
Why Vieques Vida?
We chose the name Vieques Vida because reflects not only how we work but why we do what we do.
Vieques, with its breathtaking beauty and vibrant spirit, is a place defined by resourcefulness, ingenuity, and resilience. Despite its constraints — limited resources, remoteness, and challenges — it thrives because of the soul of its people. Their creativity, determination, and spirit are what make Vieques extraordinary.
That same ethos drives our consulting work. Like Vieques, we transform constraints into opportunities and challenges into triumphs. We partner with our clients to navigate complexities with resilience, uncover hidden potential, and create something remarkable — all while staying true to the values and vision at the heart of their business.
Vieques Vida is more than a name; it’s a philosophy. It embodies life, vitality, and the enduring strength of people who innovate, adapt, and thrive. That’s the soul of what we bring to every partnership.